ClickFunnels was created to help entrepreneurs and small businesses launch, grow, and scale their product and service offerings through the most amazing vehicle imaginable–funnels. Our goal at ClickFunnels is to over-deliver on every possible front for our users. Speaking of users, ClickFunnels has users all over the world and we take pride in maintaining a platform that demonstrates respect, tolerance, and acceptance for each and every user on the ClickFunnels platform. To that effect, we have set forth stringent guidelines and requirements through this Acceptable Use Policy (“AUP”) to reduce spam and abuse on the ClickFunnels platform.
The following definitions apply to our AUP:
All Users are ultimately responsible for their account activity and adherence to this AUP while using the Platform. This AUP, in conjunction with the ClickFunnels Terms of Service and applicable statutes, rules, and regulations govern your use of the Platform and the activities that are prohibited while using the Platform.
The following activities on the Platform are prohibited:
ClickFunnels takes reports of AUP violations seriously. If a User comes across content that the User believes is a violation of this AUP, the User can file an abuse report at compliance@clickfunnels.com. To better assist ClickFunnels in its investigation, please include the URL of the funnel being reported as well as any context regarding the User’s reason for reporting the funnel.
ClickFunnels reserves the right to make final and unappealable decisions regarding investigation, enforcement, suspension, and/or termination of User accounts as an initial matter. This reservation of rights is in addition to all rights and remedies available to ClickFunnels under applicable law.
User access to the Platform, our services, or other features may be immediately suspended by ClickFunnels as a result of such User’s violation of this AUP. Additionally, ClickFunnels may immediately terminate a User’s account when certain incurable violations occur.
If a User is suspended pursuant to this AUP, the User will be unable to use the Platform, including its services and features, until the User has complied with all remedial actions requested by ClickFunnels. The suspension of accounts is not taken lightly by ClickFunnels, therefore we will use reasonable efforts to notify a suspended account holder of such suspension and how such User can remediate the violation(s).
In the event that a User violates our AUP incurably or materially, ClickFunnels may terminate such User’s account immediately, with no right to appeal the decision. In these rare instances, the User will be unable to access the Platform and/or the User’s account. You may not be permitted to access your data stored in the account. Any related accounts of a terminated User, due to a violation of this AUP, may be terminated with such information and data being permanently erased, deleted, or made inaccessible. Please note that we may have an obligation to report certain illegal activities if required by law, or if we believe such infractions are related to, in preparation of, or in connection with other criminal activities.
If you wish to request reconsideration from ClickFunnels regarding enforcement actions resulting as a violation of this AUP, you may make such request by emailing the Compliance team at compliance@clickfunnels.com